As a responsible breeder, it is important to us to demonstrate our commitment to our valued customers and to the furry friends that we raise. To that end, our health warranty provides peace of mind for new owners who can be confident that their puppy is starting life healthy and happy.
The Purpose of this warranty is to guarantee that the above puppy was delivered/sold to the above new owner in excellent health.
Within 2 weeks of the time of the sale or transfer of the puppy, the news owner must take the puppy to his or her veterinarian for an examination. If any health issues are found out at this examination, we will make the decision (after conferring with your veterinarian and our veterinarian) on whether to either pay for any expenses, replace the puppy with another puppy (when available, with delivery expenses paid for by us), or simply return the new owners money with retrieval of the puppy.
After this examination is completed and any issues have been resolved the new owner will accept all responsibilities of the puppy’s health from that point on. Seller is not obligated to refund any of the purchase price except as stated above. If a life threatening, congenital defect is detected at some point in the puppy’s life, buyer will notify the seller of this. At that time, seller will need to confer with buyers veterinarian and sellers veterinarian (written documentation from buyers veterinarian may be needed as well as the dogs full health history) and make the decision on what seller feels is right and fair to all parties involved; whether it is something we (seller) feel we are responsible for and need to make right with the buyer or not. If we decide that we do feel that it is indeed our responsibility we would discuss with the buyer what they would like to do, but ultimately seller would make the decision whether to either pay for any expenses, replace the puppy with another puppy (when available), or to simply return some or all of the buyers money with or without (at our discretion) the retrieval of the dog/puppy. We are not guaranteeing coverage of the dog/puppy beyond anything that may be found in their first 2 weeks with buyer, but we pride ourselves on honesty and treating our buyers the way we would want to be treated, that is one of the most important things to us. So instead of declaring whether we will or will not cover something, we ask that if something comes up, you contact us and we will go through the above process and determine what we feel is truly most fair to all parties.
Annes Airedales LLC